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Privacy Policy

Jimzel Software LLC (United States)
Jimzel Software Inc. (Philippines)
Last Updated: December 10, 2025

Jimzel Software LLC and Jimzel Software Inc. (collectively, “Jimzel Software,” “we,” “our,” or “us”) are committed to protecting the privacy and personal data of our clients, website visitors, and software users around the world. This Privacy Policy explains how we collect, use, disclose, and safeguard information across all our global operations and services.

 

By accessing our websites, using our cloud platforms, mobile applications, or any of our products (collectively, the “Services”), you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information, including:

  • Name

  • Email address

  • Contact number

  • Company or organization name

  • Job title or role

  • Billing and payment information

  • Login credentials for Jimzel Software systems

 

1.2 Organizational Data (Client Data)

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Information entered or uploaded by clients into our systems, including:

  • Employee records

  • Payroll and HR data

  • Financial, accounting, and audit information

  • Asset and inventory records

  • Government compliance documents

  • Operational and departmental information

 

We act as a data processor or personal information processor for this data, depending on jurisdiction. Clients remain data owners/controllers.

 

1.3 Technical and Usage Information

 

Automatically collected information may include:

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  • Device information

  • Browser type

  • IP address

  • Website and application usage logs

  • Cookies and tracking data

  • System performance metrics

 

1.4 Information Provided Through Online Forms

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When you submit inquiries, request demos, register for events, or apply for careers through our websites, we collect the information you provide voluntarily.

2. How We Use Information

Jimzel Software may use your information for:

  • Providing and maintaining our Services

  • Creating and managing user accounts

  • Delivering customer support, onboarding, and consultancy

  • Processing transactions and managing billing

  • Sending updates, notices, alerts, and service announcements

  • Improving system performance and overall user experience

  • Meeting legal, regulatory, and audit requirements

  • Evaluating job applicants and managing recruitment processes

Jimzel Software does not sell personal data.

3. Legal Bases for Processing (Global Compliance)

We process data under the following legal bases, depending on applicable laws:

  • Contractual necessity (providing subscribed services)

  • Legitimate interests (improving security, preventing fraud, service enhancements)

  • Legal obligations (compliance with U.S., Philippine, or other regulatory requirements)

  • Consent (for marketing, cookies, or optional data collection)

4. Sharing and Disclosure of Information

We may share information only under these conditions:

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4.1 Service Providers

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With trusted third-party providers who support our infrastructure, such as:

  • Cloud hosting platforms

  • Security and monitoring providers

  • Payment processors

  • Email services and communication tools

They are bound by strict confidentiality and data protection agreements.

 

4.2 Legal and Regulatory Authorities

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We may disclose information when required to:

  • Comply with applicable laws

  • Respond to lawful requests or audits

  • Protect rights, security, or system integrity

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4.3 Group Companies

Data may be shared between Jimzel Software LLC and Jimzel Software Inc. for operational, technical, development, or support purposes. We apply the same security and privacy standards globally.

 

4.4 With Your Consent

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We may share information for purposes not listed above only when you provide explicit consent.

5. International Data Transfers

As a global software provider, we may store or process data in:

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  • United States

  • Philippines

  • Other jurisdictions where our cloud services or partners operate

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When transferring data internationally, we implement safeguards such as:

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  • Standard contractual clauses

  • Data processing agreements

  • Compliance with local data protection laws

6. Data Security

Jimzel Software uses enterprise-grade security measures, including:

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  • Encrypted data storage and transmission

  • Multi-factor authentication and access controls

  • Role-based permissions

  • Regular security audits and monitoring

  • Secure cloud infrastructure

  • Incident response protocols

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Despite these measures, no system can guarantee absolute security, but we continuously work to minimize risks.

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6.1 Artificial Intelligence (AI) Governance and Responsible Use

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Jimzel Software applies Artificial Intelligence (AI) in a responsible, transparent, and controlled manner across its products and services. AI features are designed to support automation, analytics, and decision-support functions while maintaining human oversight at all times. Jimzel Software does not use AI to make autonomous or final decisions without user involvement or authorization. All data processed through AI-enabled features remains under client ownership and control and is handled in accordance with applicable data protection laws, contractual obligations, and security standards. Our AI implementations are developed and deployed with a focus on privacy, auditability, accountability, and regulatory compliance for both public sector and private sector use.

7. Data Retention

We retain data only for as long as necessary to:

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  • Deliver our Services

  • Fulfill contractual and regulatory obligations

  • Support audits and compliance requirements

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Upon contract termination or request, data may be securely deleted or returned according to established procedures.

8. Your Rights (Global)

Depending on your jurisdiction (GDPR, Philippine DPA, U.S. state laws), you may have the right to:

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  • Access your personal data

  • Request corrections or updates

  • Request deletion or restriction of processing

  • Obtain a copy of your data

  • Object to certain types of processing

  • Withdraw consent (where applicable)

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To exercise your rights, email us at privacy@jimzelsoftware.com.

9. Cookies and Tracking Technologies

We may use cookies, analytics tools, and other tracking technologies to:

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  • Improve website experience

  • Analyze traffic and system usage

  • Support security functions

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You can control cookie settings via your browser or device.

10. Children’s Privacy

Our Services are not intended for individuals under 16.

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We do not knowingly collect data from minors. If such data is discovered, it will be removed immediately.

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11. Updates to This Privacy Policy

We may update this policy to reflect:

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  • Legal requirements

  • System improvements

  • Operational changes

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Updates will be posted with a revised "Last Updated" date.
Continued use of our Services signifies acceptance of updates.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy:

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Jimzel Software (Global Privacy Office)
Email: privacy@jimzelsoftware.com
Website: www.jimzelsoftware.com

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